In the world of disability, youth, and aged care funded programs, finding a director who combines professionalism with a touch of humour is like discovering a rare gem. Meet Amanda, the dynamic director of Correlate Connections, a women-owned business that not only provides essential services but also adds a bit of lightheartedness to the mix. In this article, we dive into her journey, her unique approach to leadership, and the incredible work she’s doing.
A Journey Rooted in Real-World Experience
Amanda brings a unique blend of expertise and practicality to the table. Her journey began within the funding body ADHC, where she honed her skills in disability, youth, and aged care funded programs. From navigating the complexities of the Compaks program to donning the hat of an NDIS LAC and working in disability employment services, Amanda’s professional journey was anything but ordinary.
But it was during her stint as a support coordinator that something clicked. She realised that amidst the serious business of providing care, there was room for a bit of humour and a lot of heart. It was this realisation that eventually led her to start Correlate Connections, a women-owned business with a mission to provide exceptional care.
Correlate Connections: Where Caring Meets Fun
Correlate Connections didn’t start as a conventional care company. It began in 2018 as a support coordination company and later expanded into therapy services, vacation care, and SIL homes. What sets it apart is Amanda’s unique philosophy: prioritising clients above all else, but don’t forget to sprinkle in some laughter along the way.
Amanda believes that it’s not just about the services but also about creating an atmosphere where clients and staff can find joy in what they do. “We’re serious about providing top-notch care, but we’re also serious about not taking ourselves too seriously.”
Rolling with the Feedback
At Correlate Connections, Amanda’s leadership style shines through. The organisation doesn’t just adapt to feedback; it dances with it. Policies and procedures are reviewed bi-monthly, and changes are made based on what works best for the clients. For instance, a 72-hour cancellation policy turned into a 24-hour notice policy, thanks to some candid feedback.
Moreover, when clients need a break from therapy for a well-deserved holiday, Correlate Connections offers home programs to ensure they don’t lose their connection with their therapists. It’s this kind of flexibility that keeps clients happy and coming back.
Beyond Correlate Connections, Amanda has personal and professional aspirations that reflect her unique blend of professionalism and humour. On a personal note, she’s working towards finishing a degree that will allow her to offer counselling services to parents with children who have disabilities. Her approach? A tailored and person-centred program that supports parents while throwing in a sprinkle of humour to cope with life’s challenges.
Professionally, Amanda envisions becoming a therapist herself. She wants to delegate the directorial duties to someone else and immerse herself in the therapeutic world, all while ensuring that Correlate Connections continues to thrive as a successful women-owned business with its unique blend of care and comedy.
Amanda, the director of Correlate Connections, proves that you can be a professional with a big heart, a great sense of humour, and run a successful women-owned business. Her journey, combined with her unique approach to leadership, sets Correlate Connections apart in the world of care providers. It’s a reminder that sometimes, a dash of humour and the dedication of women entrepreneurs can go a long way in making the world a better place.